Refund Policy

We value our clients and event guests and strive to provide an excellent experience. Please read our refund policy carefully before making a purchase.

1. Case-by-Case Basis
   Refund requests will be considered on a case-by-case basis. We understand that unforeseen circumstances can arise, and we are committed to working with you to find a fair resolution.
2. No Refunds Within 7 Days of an Event
   Refunds will not be issued for requests made within 7 days of the scheduled event. This policy helps us ensure the smooth planning and execution of our events.
3. Submitting a Refund Request
   To request a refund, please contact us at info@ywcanwil.org with your order details and the reason for your request. We will review your request and respond within 3 business days.
4. Non-Refundable Items
   Certain items or fees, such as credit card processing fees are non-refundable.
5. Event Cancellations
   If an event is canceled or rescheduled by us, you will be eligible for a full refund or credit toward a future event.

By making a purchase, you agree to the terms of this refund policy. If you have any questions, please feel free to contact us at info@ywcanwil.org